Privacy Policy

1. INTRODUCTION

Soulville is a registered brand, with all rights and ownership exclusively held by Soulville Decorlab Private Limited, with its registered office located at KAILASH, Friends Colony, Bajrakabati Road, Cuttack, Odisha, 753001. This privacy policy (the "PRIVACY POLICY") applies to your use of the website of SOULVILLE at www.soulville.in for the Services (as defined under the "Terms of Use") and SOULVILLE website and other platforms but does not apply to any third party websites that may be linked to them, or any relationships you may have with any person associated with SOUVILLE.

The terms "WE", "OUR" and "US" refers to Soulville and the terms "YOU", "YOUR" and "USER" refer to you, as a user of Soulville. The term "PERSONAL INFORMATION" such as your name, email, mobile number, designation and company and other contact details (including information that you provide by filling out forms on the web site). This includes information provided at the time of registering to use the web site, subscribing to our service, requesting further services. We may also ask you for personal information if you report a problem with the web site.By filling out your personal information you provide to us to be contacted or identified, such as your name, phone number, email address, and any other data that is tied to such information. Our practices and procedures in relation to the collection and use of Personal Information have been set-out below in order to ensure safe usage of the Website for you.

We have implemented and inculcate reasonable measure to secure and provide security practices and procedures that are commensurate with the information assets being protected and with the nature of the services we provide. While we try our best to provide security that is better than the industry standards, because of the inherent vulnerabilities of the internet, we cannot ensure or warrant complete security of all information that is being transmitted to us by you. By visiting our website, you agree and acknowledge to be bound by this Privacy Policy and you hereby consent that we will collect, use, process and share your Personal Identifiable Information in the manner set out herein below. If you do not agree with these terms, do not use the Website.

2. INFORMATION WE COLLECT AND HOW WE USE IT

We gather your personal information through the various option, columns, services available on the website some being automatic and some being voluntary. Personal Information is procured as per the requirement of the service. We have Appointment option displayed at our website, which gives a voluntary action to the visitor to mention their personal details in case they want to be contacted. Apart from personal information, our website also collect the requirement and demand of the visitor in relation to the service provided by us.

“Transactions Data” such as a record of any transactions you may carry out through the web site and details of your visits to the web site including, but not limited to, traffic data, location data, weblogs and other communication data and the resources that you access.

3. CONTACT DATA

a. Contact Data is used to gather general statistics regarding our customers and visitors respectively, in order to enhance the consumer experience on the website. We also use Contact Data such as name, physical address and email address to provide special information and promotions regarding our services or in order to contact the customer regarding a listing. Soulville may use personal information in the following ways:

i. To ensure that content from the web site is presented in the most effective manner for you and for your computer.

ii. To provide a better service to you, for instance by automatically populating forms on the web site by which you make enquiries of selected estate agents.

iii. To provide you with service information, products or services that you request from us.

iv. To allow you to participate in interactive features of our service, when you choose to do so.

b. We may use personal information held about you to provide you with information about offers, promotions, goods or services, which we believe may be of interest to you and share your information with our service providers and other third parties so that they can contact you directly about their offers, promotions, goods or services. If we do use your personal information in these ways, we will always give you the opportunity to request that your information not be used for further direct marketing in the future.

4. ACCOUNT INFORMATION OF FINANCIAL TRANSACTION ON OUR WEBSITE

If you create an account to take advantage of the full range of services offered on Soulville, we ask for and record Personal Information such as your name, email address and mobile number. We may collect and store your Sensitive Personal Data or Information (such as any financial information including inter alia credit card, debit card details, bank account and know your customer ("KYC") documents as per RBI regulations and any other information as may be applicable) that the User may opt to save in the User account created with Soulville). Soulville assures that your Personal Information will not be made public or sold to any third party. We ensure that no financial transaction is misled. Provided that, any transaction made apart from the authenticated website, Soulville would have no obligation or liability for the same. We do not share your Personal Information with any third party apart from financial institutions such as banks, RBI or other Regulatory Agencies (as may be required) and to provide you complete the online financial transaction while buying our service.

5. TRAFFIC DATA AND INFORMATION

We record information relating to the website surfing, such as the searches you undertake, the pages you view, your browser type, IP address, location, requested URL, referring URL, and timestamp information. We use this type of information to administer Soulville and provide the highest possible level of security and service to you. We also use this information in the aggregate to perform statistical analyses of User behaviour and characteristics in order to measure interest in and use of the various areas of Soulville. However, you cannot be identified from this aggregate information.

6. INTELLECTUAL PROPERTY RIGHTs

a. We own all the intellectual property rights associated with the Website and its contents. No right, title or interest in any downloaded material is transferred to you as a result of any such downloading or copying. The Website is protected by copyright as a collective work and/or compilation (meaning the collection, arrangement, and assembly) of all the content on this Website, pursuant to applicable law.

b. Our logos, product and service marks and/ or names, trademarks, copyrights and other intellectual property, whether registered or not ("OUR IP") are exclusively owned by us. Without our prior written permission, you agree to not display and/ or use Our IP in any manner. Nothing contained in this Website or the content, should be construed as granting, in any way to the User, any license or right or interest whatsoever, in and/or to Our IP, without our express written permission. The User shall have an option to erase any information provided by the User including Personal Information.

7. MISCELLANEOUS

a. We maintain the following Privacy Policy to protect the personal information you provide online. The sole motive to display privacy policy is to ascertain that your Personal Data collected by us is safe and well protected. The content of the Privacy Policy includes how your personal information may be used, including the types of information collected, the purposes for which the information is collected, anyone to whom the information may be disclosed outside of Interior Architects and the rights available to the you relating to the information we obtain via our website, www.soulville.in(the “Site”) and as part of the services we provide to customers or otherwise make available via the Site (the “Services”). This Privacy Policy is in addition to any other terms and conditions applicable to the web site. Specific privacy terms contained in any documents or website made available by us should be read together with this Privacy Policy.

b. We reserve the right, on timely and occasional basis to amend and modify the privacy policy laid down by us, in order to be updated you should sporadically review the privacy policy so that you are well versed with the modifications made.

c. Please note that this Privacy Policy only applies to the website www.soulville.inand not to any other websites similar or distinctive in nature that you may access from the web site, each of which may have privacy policies that are materially distinct from this Privacy Policy.