Terms & Conditions
TERMS AND CONDITIONS
Soulville is a registered brand, with all rights and ownership exclusively held by Soulville Decorlab Private Limited, with its registered office located at KAILASH, Friends Colony, Bajrakabati Road, Cuttack, Odisha, 753001. Please read these terms and conditions of use carefully because by using this platform, you imply your understanding and acceptance of these terms. If any event of non-compliance occurs with these terms and conditions, Soulville has right to immediately limit or terminate your access or usage rights to the platform or remove non-compliant information, or both, depending on the case. In accordance with the Information Technology rules, 2021 using Soulville and accessing our services, you agree to be bound by the terms stated under the terms and conditions.
1. TERMS OF USE
a. The Terms govern all users of the Platform and/or Services (collectively “Users” and each a “User”, “you”, “your” and “yours”) and constitute legally binding contract between each User and Soulville (collectively “Company”, “we”, “us”, “our”). Please read these terms carefully before registering with Soulville or accessing any materials, or information, purchasing products or availing services on the Platform. If you are not agreeable to any terms or Privacy Policy, you should not proceed to use this Platform and underlined services. You signify your acceptance to the Terms by clicking using this Platform. By registering on the Platform, you confirm that you are legally competent to contract and transact on the Platform.
b. The access to or use of certain areas or features of the Platform and/or Services may be subject to separate policies, standards or guidelines, or may require Users to accept additional terms and conditions as published on the Platform or via a separate written agreement.
c. SOULVILLE reserves the right, in its sole discretion, to vary any parts of the Terms any time. Users should periodically visit the relevant page containing the terms and conditions of the Platform or Services to review the current prevailing terms and conditions so that they are aware of any revision by which they are bound. In the event of any changes to the Terms, we suggest you to periodically read the terms, to be well-versed with the updated terms. However, any changes will not apply retrospectively. User’s continued use of Platform and/or Services after any such changes constitutes acceptance of the latest Terms.
2. DESCRIPTIONS OF PRODUCTS AND SERVICES
a. We provide you with services to design your home interiors in the best way. You can use our services in both virtual and offline modes, for an appointment you can contact us through mail, phone, and the link given on our website.
b. You can buy our pre-designed interiors or we can also design you interiors according to your customization. Our Website also allows you to buy products like furniture, furnishings, home decor, and articles and so on related to a home.
c. At Soulville we provide interior designing services for residential and commercial spaces. With our expertise we aim to inspire and guide you in each step towards interior design development journey of your commercial or residential space. We have listed various set of designs and catalogue at our website that you can make the best choice among those designs at your own discretion and for which we also provide you with a team of experts to help you choose among the listed designs and make the best choice for your space. Furthermore, in addition to the series of designs listed on our site we provide a customisation option available for you in two ways: 1. With the reference of listed design on our website you can modify the design as per your choice and with the recommendation and idea of our expert designers. 2. You can simply communicate your vision, and idea regarding the interior you want to opt for and shall work our best towards the end result to get a very similar outcome to your imagination. You can select from one of our curated e-design packages to get personalized and cost-effective design aid to get your project started. We provide prepaid online design packages, based on the brief submitted by the you and connect you with our 'Soulville designer' to help you at each given step. We are also available at your doorstep to provide and recommend offline design services by viewing your space, which you can book through our website or email.
d. The payment for the Products and Services can be provided through the payment gateway available on our website through different methods of instalments offered. Once the payment is done we provide you a tracking ID for you convenience.
e. We provide the deal/acquisition of Services that will be additionally assisted by unambiguous arrangements of offer, similar to retraction strategy, trade strategy, personal appointment, customise design, merchandise exchange, and so forth (which are found on Our Website and which are all incorporated here by reference). In addition, these T&C might be additionally supplemented with explicit conditions, which might be displayed with that Product on our Website.
f. All business/legally binding terms are offered by and agreed to among you and the venders alone. The business/authoritative terms include without constraint cost, transporting costs, instalment methods, terms, date, period and mode of delivery, guarantees, payment methods, terms, related to Products and after sales services related to Products.
g. Incorrect pricing on any Product(s) as is reflected on our Website may be due to some technical issue, typographical error or product information published by the seller and in such an event seller may cancel your order(s).We hereby disclaims any certifications of precision concerning the completion, appearance, size, variety and so on, of the eventual outcome as ordered by you.
3. PROPRIETORSHIP AND INTELLECTUAL PROPERTY
a. We explicitly reserve all intellectual property privileges in all text, programs, items, processes, innovation, content and different materials, which show up on our Website. Access to our Website does not present and will not be considered as giving upon anybody any license under any of our or any third party's intellectual property rights.
b. The Soulville names and logos and all related product and service names, device marks and slogans are the trademarks or service marks of Soulville. No trademark or service mark license is allowed regarding the materials contained on our Website. Admittance to our website does not authorize anybody to use any name, logo or mark in any way. References on our Website to any names, marks, items or services of third parties or hypertext connects to third party destinations or information are given exclusively as a comfort to you and in no manner comprise or suggest our endorsement, sponsorship or proposal of the third party, information, item or service.
c. We are not answerable for content of any third party sites and make no portrayals in regards to the substance or exactness of material on such sites.
d. All materials, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips and written and other materials that are part of our Website (collectively, the “Contents“) are intended solely for personal, non-commercial use. Any use of our Website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of Soulville. You may not modify, distribute or re-post anything on our Website for any purpose.
4. ELIGIBILITY AND USE
In order to use or access our Website, you must be competent to enter into a contract under applicable laws. If you continue using our website, then you represent and warrant to us that you are competent to enter into a valid and binding contract under applicable laws. In the event, you access or use our website for and on behalf of a legal entity (whether a single entity or multiple entities), you represent and warrant that you have the authority to bind such entity (and its affiliates or associated entities) to these Terms and Conditions.
5. TERMINATION
We may suspend or terminate your use of the Website or any service if we believe, in our sole and absolute discretion that you have breached any of the terms of these Terms & Conditions. We may likewise in our only caution and whenever we want suspend services or the types of assistance, or any part thereof. No prior notice would be provided before termination of your account to access our website. We may promptly bar any further access to our website. Assuming if we suspend your use of our website or any service, we might erase the information or different materials connecting with your use of the Website and will have no responsibility to you or any third party for doing as such. You will be obligated to pay for any service or item that you have previously ordered till the hour of end by either party at all.
6. CONSTRAINT OF OBLIGATION
To the fullest extent permitted under applicable law, we, our associates, parent companies, or suppliers shall not be liable for any indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses arising out of or in connection with our Website, its services or this T&C. Without prejudice to the generality of this section, our total liability to you for all liabilities arising out of this T&C is limited to the value of the product ordered by you.
7. GOVERNING LAW AND JURISDICTION
This T&C and the relationship shall be governed by the laws of the Republic of India without regard to its conflict of law provisions. The Courts at Cuttack, Odisha, India shall have exclusive jurisdiction in any proceedings arising out of this T&C.
8. WEBSITE FEEDBACK, COMMENTS, USER REMARKS AND USER-PRODUCED CONTENT
a. All reviews, comments, feedback, postcards, suggestions, ideas, and different entries unveiled, submitted to us on or by our Website or generally revealed, submitted or offered regarding your use of our Website (aggregately, the "Remarks") will be and remain our property. Such disclosure, submission or offer of any Comments shall constitute an assignment to us of all worldwide rights, titles and interests in all copyrights and other intellectual properties incomements. Along these lines, we own solely all such privileges, titles and interests and will not be restricted at all in its use, business or in any case, of any Remarks. We will be qualified for use, replicate, unveil, adjust, adjust, make subsidiary works from, distribute, show and disseminate any Remarks you submit for any reason at all, without limitation and without repaying you in any capacity.
b. We are and will be under no commitment: 1. to keep up with any Remarks in certainty; 2. to pay You any remuneration for any Remarks; or 3. to answer any Remarks.
c. You concur that any Remarks presented by you to the Website will not abuse these T&C or any right of any third party, including copyright, trademark, protection or other individual or exclusive right(s), and will not cause injury to any individual or substance. You further concur that no Remarks presented by you to our Website will be or contain derogatory or generally unlawful, compromising, oppressive or vulgar material, or contain software viruses, political crusading, business sales, junk letters, mass mailings or any form of 'spam'. We do not consistently survey posted Remarks, however save the right (yet not the commitment) to monitor and alter or eliminate any Remarks submitted on the Website.
d. You permit us the option to use the name that you submit regarding any Remarks. You agree to avoid utilizing a bogus/fake email address, imitate any individual or substance, or in any case misdirect concerning the origin of any Remarks you submit. You are and will remain exclusively liable for the substance of any Remarks or comment. You make and you consent to reimburse us and our partners for all cases coming about because of any Remarks you submit. We and our partners assume no liability and expect no responsibility for any Remarks presented by you or any third party.
9. PAYMENT GATEWAY
a. You, as a purchaser or customer, understand that after starting a transaction on our Website, you are going into a legitimately binding and enforceable agreement with us in exchange of our services as per your requirement using the payment facility available on our Website (“Payment Facility”), and you shall make the payments for the purchase of the Products using the Payment Facility.
b. You consent to provide right and precise credit/debit card/net banking/e-wallet details to the payment gateway for buying any Products. You will not utilize the credit/debit card which is not legitimately owned by you, for example in any exchange, you should utilize your own credit/debit card/net banking/e-wallet. The data provided by you won't be utilized or shared with any third party except if required comparable to fraud checks or by regulation, guideline or court order. You will be exclusively liable for the security and confidentiality of your credit/debit card/net banking/e-wallet details. We explicitly disclaims all liabilities that might emerge as a result of any unauthorized utilization of your credit/debit card/net banking/e-wallet.